

Lesson 26 Troubleshoot Startup and System Issues Lesson 25 Manage Printers and Scanners Reference 25.1 Lesson 23 Manage Host Sharing and Personal FirewallĮxamine Peripherals via System Information Lesson 20 Manage Advanced Network Settings Lesson 18 Manage and Troubleshoot Applications Lesson 14 Use Metadata, Spotlight, and Siri Exercise Lesson 12 Use Hidden Items, Shortcuts, and File Archives Repair Partitions and Volumes in Recovery Mode Repair Partitions and Volumes in Target Disk Mode Reset Account Passwords in macOS Recovery Manually Install Software Updates Independently Manually Install Software Updates in a Classroom Web Edition provides full text of the book available online as part of our Content Update Program with revised content for significant software updates.ĭownload the sample pages (includes Chapter 4 and Index) Table of ContentsĮrase a Mac System and Install macOS SierraĬonfigure a New macOS System for ExercisesĬonfigure an Existing macOS System for Exercisesĭownload the Student Materials in a Classroomĭownload the Student Materials Independently.Lesson files and bonus material available for download–including lesson review questions to help prepare you for the Apple certification exam.Focused lessons take you step by step through practical, real-world tasks.Features authoritative explanations of underlying technologies, troubleshooting, system administration, and much more.Covers updated system utilities and new features of macOS Sierra, including Siri and Optimized Storage.


You’ll find in-depth, step-by-step instruction on everything from installing and configuring macOS Sierra to managing networks and system administration–all on your way to preparing for the industry-standard ACSP certification. The only Apple-certified book on the market, this guide is designed for support technicians, help desk specialists, and ardent Mac users and takes you deep inside the macOS Sierra operating system. This is the official curriculum of the macOS Support Essentials 10.12 course and preparation for Apple Certified Support Professional (ACSP) 10.12 certification–as well as a top-notch primer for anyone who needs to support, troubleshoot, or optimize macOS Sierra. Apple Pro Training Series: macOS Support Essentials 10.12
